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FAQs

 

Will our padlocks work with a Multi-Latch?

All bolt-on Multi-Latch systems will take a padlock with up to a 14mm (5/8″) shackle. While Dual Multi-Latch systems will work with between 7mm and 11mm (1/4″-7/16″) shackles, for larger shackles, the Dual Multi-Latch systems can be altered upon request to take up to a 14mm (5/8″) shackle.

The locks shown on your web site are not correct for my application, do you have anything else?

Yes, we offer a wide range of variations on our standard locks. Please contact our Technical Department for further details: technical@tayhope.com

Are Multi-Latch systems available in my country?

Yes. Multi-Latch systems are available worldwide direct from our European (UK) or North America (Canada) offices.

Is a Multi-Latch the same as a Multi-Lock or Multiple-Lock?

Multi-Latch is the new name for all Tayhope products. They are identical to our former Multi-Lock and Multiple-Lock products.

Are discounts available?

Tayhope offers generous discounts based on order volumes. A price list is available here For more details of our pricing contact: sales@tayhope.com

Are trade discounts available?

Tayhope offers generous discounts based on order volumes only. All our customers pay the same price regardless of who they are, all pricing is based on volume on the day of purchase unless a BPO is provided. For more details of our pricing policy contact: sales@tayhope.com.

Can you supply padlocks as well?

No, we do not supply padlocks, but we can recommend padlocks that we approve for use with our products. Contact technical@tayhope.com

We don’t have an account with Tayhope is that a problem?

We do not offer credit accounts but we do accept most forms of payment. For further details of our payment terms please contact sales@tayhope.com

Can we order online?

Yes, orders can be placed by e-mail, or by Card online, we will simply confirm dispatch details and payment schedule if applicable. Please visit our online shop or e-mail sales@tayhope.com.