Some Frequently asked questions

What are Multi-Locks for?
In commercial ventures, where access points need to be locked, padlocks are often used as they offer high security with low maintenance. Most companies nowadays use cloned padlocks operated by one corporate key, this allows easy access to many sites where the company has an interest. Multi-Locks allow companies to share access points without having to share keys. An installed Multi-Lock may have up to 10 users each opening and closing the access point using their own padlock.


Will our padlocks work with a Multi-Lock?
All bolt-on Multi-Locks will take a padlock with up to a 14mm (5/8") shackle. While Dual Multi-Locks will work with between 7mm and 11mm (1/4"-7/16") shackles, for larger shackles, the Dual Multi-Locks can be altered upon request to take up to a 14mm (5/8") shackle.


The locks shown on your web site are not correct for my application, do you have anything else?
Yes, we offer a wide range of variations on our standard locks. Please contact our Technical Department for further details: technical@tayhope.com


Are Multi-Locks available in my country?
Yes. Multi-Locks are available worldwide direct from our European (UK) or North America (Canada) offices.


How much are they?
For prices please contact our sales department and we will forward the price list for your country: sales@tayhope.com (Please note we operate a transparent, single pricing policy with no hierarchy)


Are discounts available?
Tayhope offers generous discounts based on order volumes. A price list is available downloadable from HERE. For more details of our pricing contact : sales@tayhope.com


Are trade discounts available?
Tayhope offers generous discounts based on order volumes only. All our customers pay the same price regardless of who they are, all pricing is based on volume on the day of purchase unless a BPO is provided. For more details of our pricing policy contact: sales@tayhope.com


Can you supply padlocks as well?
No, we do not supply padlocks, but we can recommend padlocks that we approve for use with our products. Contact technical@tayhope.com


We don't have an account with Tayhope is that a problem?
No. For further details of our payment terms please contact sales@tayhope.com


Can we order online?
Yes, orders can be placed by e-mail, or by Card online, we will simply confirm dispatch details and payment schedule if applicable. Please visit our online shop or e-mail sales@tayhope.com


What are your delivery terms?
Same day dispatch is common for most products.


Are other brands of the Multi-Lock System available?
No, Tayhope are the inventors and sole manufacturers of the Multi-Lock System worldwide


Are manufacturing licenses available?
No. Due to quality concerns all Multi-Lock licence's have been withdrawn, the company has no plans to amend this decision in the near future.


Are there any reseller positions available?
Yes, some regional and national reseller positions are available depending on the country. Please contact sales@tayhope.com for further details.